Product UX/UI Designer (remote, ~$50K/year)
Looking for a Product UX/UI Designer with a strong expertise in UX/UI web products design.
We do (nearly) everything in Fibery:
We have a Product management/development space that we use for the usual Product Management things:
One thing we don’t do in Fibery is CRM. We used MailChimp before as an emailing tool, and I used to set up an integration through Integromat that copied all MailChimp users into Fibery so that I could tag them and check their status through our subscription and onboarding process. Since then, we moved to Sendinblue (another marketing automation tool), which offers more robust CRM tools (and fewer integrations with Integromat). The convenience of having all customer data in there, and being able to send them an email in a few clicks is great. And the lack of two-way sync into Fibery would make data management messy.
For offline efforts (contacting choirs and other institutions where people sing and might be willing to learn piano), we are also using Fibery to track which person has been contacted through which channel.
As a Product Management consultant myself, I’ve used and liked/disliked a lot of tools in the past. Notion, Coda, Airtable, Miro, Jira/Confluence, ProductBoard, Airfocus, Craft.io…
Before Fibery we were using Jira/Confluence as our Development & Product Management tools. I don’t like them, especially Confluence which I think is a pain to use but they have a pretty generous (ie free) offer for small teams that is hard to beat. Then I realized that life was too short to work with tools you don’t like, tested Fibery and we benefited from the “free for 1 year” startup offer.
Fibery also replaced some Google Docs and Sheets files that we used to have.
I would have liked for it to replace some of our Miro boards but the whiteboard feature is not there yet. We still use it for simple diagrams or sketching out user journeys, not that much for brainstorming.
We still use quite a lot of Google Docs: for business plans, pitches, AdWords reporting, etc…and sometimes for product specs as the commenting system and change tracking is still a bit better than what Fibery offers.
We log and prioritize problems on our Product Discovery board. Most of those problems come from user testing, and sometimes from our own intuitions/priorities. We put all our testing notes in Fibery, highlight relevant portions and link them either to Problems (if the solution is not obvious or the issue is big), Stories (if a small development is necessary), or Features (if a bigger development is necessary).
Once in a while, we organize brainstorms either on problems or solutions (using Miro). Then we log everything in Fibery.
As a half remote team (I live in Paris, the rest of the team in Lyon), we discuss a lot of things on Slack and use the /fibery create command a lot.
Also, we use Fibery’s comments system a lot when working on a specification.
We use a “(P)RICE” framework where:
Each Feature is attached to one or multiple Problems, and its final score is a cross between the problem’s score and the solution score.
Individual Stories can be attached to Features in which case they inherit the Feature’s score + a ponderation based on each Story’s priority (low/medium/high). If a Story is not part of a Feature, it can be attached to a problem which score it inherits too.
It might be a bit overkill :)
We then put all the Features in a now-next-later roadmap. Items in the Now roadmap have an additional score boost which helps surface them higher in the backlog views (and the attached Stories bubble up to the top view).
We also have a quarterly objectives document, and we often embed items from the roadmap in it using the # integration.
We use Loopedin for customer feedback. I’d like to integrate it in Fibery but the volume of feedback is unfortunately pretty low so I’ve not prioritized it yet. Looking forward to linking the feedback to existing features when the volume ramps up :)
Are you an early-stage startup? Enjoy 12 months of Fibery for free.