Yes, but in a read-only mode. Once you upgrade to a paid plan, you will be able to add and edit entities again.
When you invite a new user, we charge you proportionally to the time left in the billing cycle. For example, if you pay annually and there are six months left until the next payment, the prorated amount is $10*(6/12)*12=$60.
When you deactivate a user, the unspent amount will be deducted from your next bill.
All the above applies to Team workspaces with 6+ users and Company workspaces with 21+ users. Inviting and deactivating users in smaller workspaces doesn't affect the price.
If your organization owns several workspaces that share users, contact us via Intercom for a custom invoice. We don't want to charge you for the same users twice.
We use Braintree to process your payment. Braintree handles billions of dollars in transactions and is trusted by companies like Uber, Dropbox, and GitHub. We do not store or handle your credit card information directly.
Sure, feel free to cancel your subscription at any time. All the benefits of the paid plan will remain till the end of your billing cycle. Once the billing cycle is over, we won't charge you again, and your workspace will switch into read-only mode.
We don't offer refunds, sorry.
If you become a paid customer before January 2021, feel free to stay on your current plan until at least January 2023. We will either support the archived plans indefinitely or offer special discounts for the early adopters.
Feel free to chat with us via Intercom or send an email to firstname.lastname@example.org