CEO as a Customer Success specialist [9/100]
I spent two weeks in a customer support role, participated in 170 intercom chats, and survived.

if your annual revenue is less than ours.
Using multiple tools becomes expensive and your data is disconnected.
Trade them for Fibery, an all-in-one tool that accumulates both work and knowledge management.
We've got:
Being quite poor ourselves, we know the struggles of startups when even $100/month
can be a deal-breaker. So here is the deal:
Get a year of Fibery for free if your annual revenue is less than ours.
Before Fibery we were using Jira/Confluence as our Product Management & Development tools. I don’t like them, especially Confluence which I think is a pain to use. Then I realized life is too short to work with tools you don’t like, tested Fibery and even benefited from the “free for 1 year” startup offer.
Aggregate customers feedback from many sources, link feedback to features, make smart decisions about priorities, and invent new ideas together.
Aggregate customers feedback from many sources, link feedback to features, make smart decisions about priorities, and invent new ideas together.
Plan user researches and generate insights. Transform customers problems into effective solutions, and connect user research to product development.
Plan user researches and generate insights. Transform customers problems into effective solutions, and connect user research to product development.
Set strategy, connect it to execution, validate ideas, research your market, and do stuff. Stay focused and discover new insights.
Set strategy, connect it to execution, validate ideas, research your market, and do stuff. Stay focused and discover new insights.
Collaborate on backlogs, sprints, releases, and development wiki — all in one place. Replace most of your stack with a single tool.
Collaborate on backlogs, sprints, releases, and development wiki — all in one place. Replace most of your stack with a single tool.