Learning from your customers through thoughtful research is essential for product development. This Fibery template helps you plan, execute, and collect results from customer discovery studies or usability tests — all in one place.
Plan your next studies
Decide on what product areas, features, or hypotheses you would like to test and create several Studies. Write down a goal for each study and decide how many interviews you need to conduct.
Decide on the questions you want to ask and prepare an interview template.
Organize and schedule interviews
Plan your user interviews and keep track of upcoming sessions using the sessions calendar view.
🛴 Automate repetitive parts of your interview preparations with automation rules. Get notifications about new interviews, assign interviews to a particular person, or move all sessions into Done when the study is closed.
Add interview notes and link them to insights
Take smart notes and write down all the findings. After the research session, you should find important insights and create them from the interview text.
📎 Fibery helps you to connect notes to insights or real work. Link parts of feedback to features, bugs, tasks, top competitors, or anything else using bi-directional links.
Store interview guidelines
Great interview notes are gems. Think about how to make them scannable and visually appealing. Create a document with guidelines for your teammates.
Analyze data to find insights and recurring requests
Visualize your interview progress, task completion rates, and user research outcomes however you like. For example, you can use reports to calculate the number of references to an insight or feature and thus define the hottest product areas.