"Botanica" by Ina Melnik

Work 'n' knowledge hub to
Plan, analyze, and store
user research
Plan user research, collect feedback, track insights, and brainstorm ideas together

Fibery Workspace Preview
Fibery Workspace Preview
Workspace Map
Workspace Map
fibery + intercom

Official Intercom App Partner 👌   More info

User Research
Organize eye-opening interviews, spot recurring pain points, and back your development strategy with strong insights.
Emoji microscope

Organize interviews
Organize interviews
Set goals, prepare interview templates, and keep track of upcoming sessions.
Take smart notes
Take smart notes
Mention and link common requests, missing features, and top competitors.
Analyze data
Analyze data
Use the power of custom reports to define the hottest product areas.
Organize interviews
Take smart notes
Analyze data
We invest into continuous research and run regular sessions with potential customers. Fibery is great for this. Notes and videos from all sessions are there and we have a board of insights that are linked to these notes. I also set up several fields for data we collect from all sessions (like product price range, important parameters, etc). And although the interviews are a qualitative tool, as they accumulate, a nice quantity of data gets built up.

Customer Feedback
Capture the voice of your customers from different sources to see if they love your product as much as you hope.
Emoji bell

Aggregate feedback
Aggregate feedback
Sync feedback from Intercom, Discourse, Zendesk, and other sources. Link parts of conversations to insights and ideas.
Shape development
Shape development
Spot recurring needs, dig deeper into the linked feedback, build solutions, and invite requesters to test them out.
Create feedback loop
Create feedback loop
Notify customers about the completed features. Use the linked feedback to personalize every message 💝
Aggregate feedback
Shape development
Create feedback loop

Ideation
Spot repeatable observations of customer problems or behaviors and turn them into your next big idea.
Emoji paints

Digital Whiteboards
Create CJMs and mindmaps, brainstorm and organize ideas. Turn the craziest ones into action items.

Digital Whiteboards

Collaborative Documents
Create CJMs and mindmaps, brainstorm and organize ideas. Turn the craziest ones into action items.

Digital Whiteboards

Features you'll love

R
Real-time collaboration
See all people changes in real-time as they work. No need to refresh or save.
C
Comments
Discuss insights and ideas, decide what to do.
N
Notifications
Get Email or Slack notifications about important changes.
M
Mentions
Mention teammates, bring them into discussions.
R
Reports
Create beautiful reports that quantify research results.
F
Free links
Link text blocks to anything you want: Insights, Ideas, Tags, your own custom Databases.

Escape scattered tools
Get a single connected workspace where all teams are welcome.

Might be helpful to check out:

Product management

Aggregate customers feedback from many sources, link feedback to features, make smart decisions about priorities, and invent new ideas together.

Product management

Aggregate customers feedback from many sources, link feedback to features, make smart decisions about priorities, and invent new ideas together.

Learn more

Software development

Collaborate on backlogs, sprints, releases, and development wiki — all in one place. Replace most of your stack with a single tool.

Software development

Collaborate on backlogs, sprints, releases, and development wiki — all in one place. Replace most of your stack with a single tool.

TEMPLATES TO START WITH
Retrospectives
GitHub Sync
Development
Releases
Learn more

All this content is for you, not for SEO (doesn't work anyway)

Inspired by inventors.

Douglas Engelbart, engineer and inventor
Bret Victor, interface designer
Alan Kay, computer scientist
Wassily Kandinsky, painter and art theorist
Margaret Hamilton, software engineer
Rich Hickey, creator of Clojure
Edwin Catmull, president of Pixar
Benoit Mandelbrot, mathematician
Ada Lovelace, mathematician
Richard Feynman, theoretical physicist
J. C. R. Licklider, psychologist and computer scientist
Boris Delaunay, mathematician
Georgy Voronoy, mathematician